Policy

 

Thank you for shopping with us at Moon beauty Studio LLC. We strive to provide you with the best products and services possible. Please read our No Refund Policy carefully before making any purchases.

  1. All Sales Are Final: We do not offer refunds or exchanges on any products unless the item received is damaged or defective. It is important to thoroughly inspect your order upon receipt and contact us immediately if you believe an item is faulty.

  2. Damaged or Defective Products: In the rare event that you receive a damaged or defective product, please contact us within 7 days of receiving your order. We will require photo evidence of the damaged or defective item to assess the situation and provide a resolution.

  3. Exclusions: We do not accept returns for reasons such as change of mind, dislike of product scent or texture, or allergic reactions. We recommend researching products thoroughly before making a purchase.

  4. Cancellation Policy: Once an order is placed, it cannot be canceled or modified. Please review your order carefully before proceeding to payment.

  5. Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

  6. Contact Us: If you have any questions about our No Refund Policy, please contact us at moonbeautystudiollc@gmail.com

By completing a purchase on our website, you acknowledge and agree to abide by our No Refund Policy outlined above.

Moon beauty Studio LLC reserves the right to update or modify this policy at any time without prior notice.

Thank you for your understanding and cooperation.

Sincerely, Moon beauty Studio LLC

 

Shipping Policy

Thank you for shopping with Moon Beauty Studio LCC. We want to ensure that your shopping experience is as seamless as possible. Please read our shipping policy carefully before making any purchases.

Processing Time

Orders are typically processed within 1-2 business days after payment is received. Processing time may vary depending on product availability and order volume. Please note that orders are not processed or shipped on weekends or holidays.

Shipping Rates and Delivery Estimates

Shipping rates and delivery estimates will be provided at checkout. Delivery times may vary depending on your location and shipping method selected. Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to track your package's progress.

Shipping Destinations

We currently ship to addresses within the United States. If you require shipping to a different destination, please contact us prior to placing your order to discuss available options and additional fees, if any.

Shipping Methods

We offer the following shipping methods:

  1. First Class Mail: Delivery typically takes 1-5 business days.
  2. Ground Advantage: Delivery typically takes 2-5 business days.
  3. Priority Mail: Delivery typically takes 1-3 business days.
  4. Priority Mail Express: Delivery typically takes 1-2 business days.

Please note that delivery times are estimates and not guaranteed. Actual delivery times may vary depending on carrier delays and other factors beyond our control.

Shipping Restrictions

We are unable to ship to P.O. boxes or APO/FPO addresses. We also do not ship to freight forwarding addresses.

Shipping Damage or Loss

In the rare event that your order is damaged during shipping or lost in transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive a replacement or refund, depending on the circumstances.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at Moonbeautystudiollc@gmail.com


Privacy Policy

This Privacy Policy describes how Moon Beauty Studio LLC collects, uses, and shares your information when you use our website https://moonbeautystudio.myshopify.com/ and the services offered through it.

Information We Collect

  1. Personal Information: When you make a purchase or register an account on our website, we may collect personal information such as your name, email address, shipping address, and payment information.

  2. Usage Information: We collect information about how you interact with our website, including the products you view.

  3. Device Information: We automatically collect certain information about your device, including your IP address, browser type, and operating system.

How We Use Your Information

  1. To Fulfill Orders: We use your personal information to process and fulfill your orders, communicate with you about your purchase, and provide customer support.

  2. To Improve Our Services: We use the information we collect to analyze trends, track user interactions, and improve the functionality and user experience of our website.

  3. To Send Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, or other updates that we think may be of interest to you.

Your Rights

You have the right to access, correct, or delete your personal information. You may also opt-out of receiving marketing communications from us at any time by following the instructions provided in our emails.

Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at [your contact email or phone number].

By using our website, you agree to the terms of this Privacy Policy.

Last updated: 4/16/2024

 

Terms of Service

These Terms of Service ("Terms") govern your use of https://moonbeautystudio.myshopify.com/  operated by Moon Beauty Studio LLC ("us", "we", or "our"). Your access to and use of the Website is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Website.

By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Website.

Purchases

If you wish to purchase any product or service made available through the Website ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your name, email address, shipping address, and payment information.

Content

Our Website allows you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material ("Content"). 

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Website.

You are responsible for safeguarding the password that you use to access the Website and for any activities or actions under your password, whether your password is with our Website or a third-party service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us at moonbeautystudiollc@gmail.com